Customer Care
Drivers check wellbeing, belongings, medication and mobility equipment before every journey, then support each passenger with dignity and reassurance.
Services
Total Care Transport Services
The boutique transport company caters solely for people with disabilities, from hearing and visual impairments through to severe physical and intellectual disabilities.
TCT is Melbourne’s premier service provider for not-for-profit organisations and government services responsible for transporting more than 1000 people with disabilities every week.
Reliability is paramount as the extensive network coordinates passengers’ needs with clockwork precision from the inner city to the outer suburbs of Melbourne and beyond.
Drivers perform logistical feats every day in picking up and dropping off dozens of people to social gatherings, medical appointments, sporting and community events.
A comprehensive schedule is devised in conjunction with nursing homes, aged-care facilities, government services and non-profit organisations to cater for each passenger’s long-term transport needs.
Safety
Drivers are licensed, accredited and trained in specialised care, manual handling, communication and disability support requirements.
Reliability
A year-round transport service built to keep critical appointments, social visits, community events and regular outings on schedule.
Cost Effectiveness
Transport options are tailored to organisations, support providers and budget constraints, including pooling and shared scheduling.